Privacy policy
1. Introduction
At Lacotel, we value your privacy. This privacy statement provides details about the information we collect, how we use it, and your rights regarding data protection.
2. Data Collected
Based on your interaction with our site, you may provide information such as:
Contact Form: Name, first name, address, postal code, city, email, phone. Newsletter Signup Form: Email, name. Application Form: Name, first name, address, postal code, city, email, phone, cover letter, CV, supplementary documents. Registration Form for the LE CERCLE group of Lacotel: Name, first name, email, phone. Registration Form for the SKNIFE CLUB group of Lacotel: Name, first name, email, phone.
3. Data Usage
Your data is used to:
Respond to your inquiries or questions via the contact form. Send you newsletters or information if you have registered. Process your application for a position within our establishment. Provide you with relevant information as a member of the LE CERCLE and SKNIFE CLUB groups.
4. Data Storage and Security
Your data is stored on our WordPress platform, hosted by Tris Informatiques. We have implemented security measures to protect your data from any loss, misuse, or unauthorized access.
We use the ZenChef service to manage online orders for our restaurant. ZenChef is a third-party service specializing in management solutions for restaurants, and as such, some of your data will be stored on their servers when you place an online order. This data may include your name, address, telephone number, e-mail address, and order details. ZenChef has its own privacy policy that describes how they manage and protect your data, which we encourage you to read carefully. We have chosen to work with ZenChef because they are dedicated to protecting your data and using it ethically and legally. We will never share your information with third parties without your consent, except to the extent necessary to process your order.
5. Information Sharing
Your data is not sold or shared with third parties for marketing reasons. We may share your data with third parties when it is necessary to provide a service you have requested or for legal reasons.
Our site contains links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept any responsibility for their privacy policies. You are free to visit these sites, but we recommend that you read their privacy policies and terms of use carefully. The information and services offered on these external sites are not covered by our privacy policy. Please also note that external sites may place their own cookies or other files on your computer, collect data or solicit you for personal information.
6. Cookies and Tracking Technologies
Our site uses cookies and other tracking technologies to enhance user experience. We use Matomo for site traffic analysis. Additionally, our site employs WPML for translation and Google Maps, which may also use cookies.
7. Your Rights
You have the right to access your data, modify it, request its deletion, or limit its use. To exercise these rights, please contact us at lacotel@lacotel.ch.
8. Statement Changes
We reserve the right to modify this privacy statement at any time. Changes will be posted on this page.
9. Contact
For any questions regarding this privacy statement, please contact us at lacotel@lacotel.ch.
